Own phones
Lite includes the line on your account.
ATM Service
A cash machine down before the Friday rush is a first-line cassette and comms call, with the branch manager on the ticket.
Error code, cassette state, and whether the branch is open decide the roll.
$99 Lite for ATM Service
1 seat. Your own phones. You can pass any request. The street address shows after you claim it.
Pass any request
A pass goes to the next paid company in range.
Address after claim
The street address is on the job after claim.
Planning tool
ATM Service planner
Cassettes times notes per cassette is the cash staged for that terminal.
Film: how a dispatch desk turns an ATM Service call into one local callback. Grit is the voice on this host.
Live voice
What Grit handles
01 A pass is allowed. Terminal id and error code still has to be on the note.
02 A pass is allowed. Cassette or comms fault still has to be on the note.
03 A pass is allowed. Branch hours and manager still has to be on the note.
04 A pass is allowed. Cash-in-transit already called still has to be on the note.
05 A pass is allowed. Drive-up or lobby still has to be on the note.
About our AI
Grit keeps the ATM Service note
Error code, cassette state, and whether the branch is open decide the roll.
How an ATM Service call moves
Grit opens the note
terminal id and error code is the first line.
The scope stays specific
cassette or comms fault is written before a window is named.
One company is offered
branch hours and manager is what they see.
The caller hears it back
cash-in-transit already called is repeated out loud.
Field notes
2026-08-12
What Grit writes before an ATM service crew rolls
Grit keeps the terminal id, the error, and how many cassettes are empty on the note. A cassette count is not a balance. The terminal id and the error code decide whether this is cash or comms.
2026-08-12
The ATM service crew is local. Grit only keeps the note.
A local tech swaps the cassette or the comms gear. Grit does not carry cash.
2026-08-12
Notes Grit expects on an ATM service call
Three answers: what Grit collects, who does the work, and what Lite costs.
2026-08-12
A missed ATM service ring is how the lobby machine stays dark through the Friday rush
When the call dies, the lobby machine stays dark through the Friday rush.
2026-08-12
Lite is $99 per month, 1 seat, for this ATM service desk
Grit does not invent a job price. Lite is $99 per month, 1 seat.
2026-08-12
How Grit keeps an ATM service call from dying in voicemail
Grit writes the terminal id, the error, and how many cassettes are empty before a window is named.
2026-08-12
When ATM service calls stack up
The busy stretch is Friday afternoons and the day before a holiday, when cassettes run out together.
2026-08-12
A ATM service voicemail versus the note Grit keeps
Voicemail drops the terminal id, the error, and how many cassettes are empty. Grit writes it down.
Questions on the desk
- What does Grit need on an ATM Service call?
- Terminal id and error code, cassette or comms fault, and the address.
- Does Grit do the ATM Service work?
- No. A local company calls the customer back and does the work.
- What is on the $99 Lite plan?
- Lite is $99 a month, 1 seat, with your own phones. You can pass any request. The street address shows after you claim.
- Why does branch hours and manager matter?
- A cash machine down before the Friday rush is a first-line cassette and comms call, with the branch manager on the ticket.
- Can a company pass the request?
- Yes. The next paid company inside the radius is offered it.
- Where is the city list?
- This host lists about 1,000 US cities. The offered company is the paid one inside the radius.