Grit is taking an ATM service call. The first useful line is the terminal id, the error, and how many cassettes are empty. Without that, the callback is a second interrogation and the customer has already called someone else.
A cassette count is not a balance. The terminal id and the error code decide whether this is cash or comms.
The cassette note count turns the counts into notes to stage. That figure is a planning total for the company that claims the job. It is not a permit, a lab result, or a price.
A local tech swaps the cassette or the comms gear. Grit does not carry cash. Lite is $99 per month, 1 seat, on the company's own phones. Grit repeats the note and the address, then the local company calls back.
